| We charge shipping based on the weight of your order. Your total with shipping will be calculated at check out.
In stock orders will ship in 2 business days after payment. Please allow 7-10 days for items ordered from our studio and 2-3 weeks for special orders.
We accept MC, VISA, Paypal, money orders and checks. If you are sending a check, please send payment to: Country Accents by NJB 116 Pleasant St Ste #136 Easthampton, MA 01027. If you send a personal check, your items will be sent after your check clears the bank, usually 10 days. Please write your order number on your check.
We strive for top quality and 100% customer satisfaction. If you are ever not satisfied with anything you receive from us, you may return it within seven days of receipt for a refund or store credit. Shipping costs will not be reimbursed. If you have ordered something made in our studio we will gladly re-make it if you are not satisfied. Please email us first for instructions on all returns.
If you have any questions, please call the shop at 413.527.7434 or email us before placing an order to avoid any confusion. We will return your call or email asap.
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